1. Introduction
Welcome to Kalm Wellness Therapy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.kalmwellnesstherapy.com) or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
A. Information You Provide to Us
Name, email address, phone number, and mailing address.
Payment information (if applicable, for service bookings or purchases).
Information provided through forms, bookings, or inquiries.
Health-related information (only if voluntarily provided for therapy sessions).
B. Information Collected Automatically
Cookies and Tracking Technologies: We use cookies and analytics tools (such as Google Analytics) to collect information about your visit, including pages viewed, time spent on the site, and other browsing data.
Device and Usage Data: IP address, browser type, operating system, and interactions with our website.
3. How We Use Your Information
We use your personal information to:
✔ Provide and personalize our services.
✔ Respond to inquiries and communicate with you.
✔ Process payments and service bookings.
✔ Improve our website, services, and customer experience.
✔ Send promotional and marketing materials (only with your consent).
✔ Comply with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party partners (such as payment processors, website hosting providers, or scheduling platforms) that help us operate our business.
Legal Authorities: If required by law or to protect our rights.
5. Your Rights & Choices
Under PIPEDA, you have the right to:
🔹 Access & Correction: Request access to the personal information we hold about you and ask for corrections if needed.
🔹 Withdraw Consent: Opt-out of marketing emails or withdraw consent for data processing.
🔹 Request Deletion: Ask us to delete your personal data, subject to legal requirements.
To exercise these rights, contact us at info@kalmwellnesstherapy.com.
6. Data Security & Retention
We implement strict security measures to protect your personal information. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧Email: info@kalmwellnesstherapy.com
📍Address: 534 Lawrence Avenue West #221B , Toronto ON, M6A-3C9 Above the Scotiabank